@article{eiu2022the,
  title   = {The Influence of Social Customer Relationship Management on Brand Loyalty : Case of Thailand’s Luxury Hotel},
  journal = {EIU Journals},
  year    = {2022},
  url     = {https://journals.eiu.ac/article/the-influence-of-social-customer-relationship-management-on-brand-loyalty-case-of-thailands-luxury-hotel/}
}